![]() ![]() Check your phone volume if you have audio problems.Try to use headphones to find out whether it is an issue with your speakers or with the app.✅ Audio / video loading problem with mySteganos Online Shield VPN. If you don't have enough storage space, it can be blocking the app updates. Confirm that you have enough storage space in your phone to download updates.It may be down and stopping you from updating the mySteganos Online Shield VPN app. Please check your wifi / mobile data connection and verify that it is working properly.✅ My mySteganos Online Shield VPN app is not updating properly in my phone. Verify that the app you're trying to install supports your android version.If you don't have enough space in your disk, the app can't be installed. Please check your mobile storage space.Check your wifi / internet connection for connectivity.✅ I have mySteganos Online Shield VPN app installation issues. Your account may be banned or deactivated for activities.If you're using third-party social networks to login such as facebook, twitter, google etc, check whether that service is working properly by visiting their official website.Please confirm the details that you are entering is correct. You may be trying with wrong login credentials.The mySteganos Online Shield VPN server may be down and that is causing the login/account issue.If you have login or account related issue, please check the following steps. ✅ I'm having mySteganos Online Shield VPN login issue or account related issues. Too many users using the app at same time.Your wifi / mobile data connection not working properly.The mySteganos Online Shield VPN app server may be down and that is causing the loading issue.There are few situations that may cause the load issue in mobile apps. ✅ My mySteganos Online Shield VPN app wont load or not working properly (loading error / server error / connection error / Screen Freeze / Ping Problem). If that is your case, try installing older versions of the app. Even in some rare cases, the re-install step also don't work.Android usually restores all settings after you re-install and log into the app. Finally, if you can't fix it with anything, you may need to uninstall the app and re-install it.After that put it to charge, and press the power button. If none of the above working, you can wait till your phone battery drains and it turns off automatically.Then, release the buttons and hold down "Power" button until the screen turns on.Now you can try opening the app, it may work fine. ![]() Press and hold down the "Home" and "Power" buttons at the same time for upto 10 seconds. Try Hard reboot in your Android mobile.Then you close the app that has this issue. You just need to press the recent applications menu (usually the first left button) in your phone. Most of the times, it might be a temporary loading issue.Usually when you open an app, you will see a black screen for few seconds and then app will crash with or without an error message. It is one of the most common problem in android operating system. In addition, there is a free trial version that can be used without restriction for up to seven days.Common mySteganos Online Shield VPN App Problems and Troubleshooting Steps ✅ I'm getting black screen / white screen (blank screen) when I open mySteganos Online Shield VPN? The VPN solution can be purchased from € 7.95 and used on up to five devices. MySteganos Online Shield VPN is available to download from the Steganos home page immediately. ![]() As ever, user behaviour remains anonymous and cannot be traced. With this, users can stay protected and surf the Internet anonymously on four operating systems, regardless of where they are.Ī newly integrated account system simplifies multiple device management on a licence for up to five devices. New account system simplifies management of up to 5 devices on any platformīerlin software provider Steganos is launching mySteganos Online Shield VPN, a fully cross-platform VPN solution that now makes MacOS devices secure on the Internet as well. Protected VPN connection with no possibility of tracking Multi-platform – also for the first time available for MacOS MySteganos Online Shield VPN at a glance: Virtual IP locations can be selected from an even bigger Steganos pool to circumvent country blocks and also reinforce privacy. Newly integrated technologies, globally distributed high-performance servers and modern VPN protocols (OpenVPN and IKEv2) provide total security at high speed in any WIFI, LAN and wireless network. They have their own private, anonymous connection to the Internet, encrypted with 256-bit AES, anywhere, at any time and on any operating system (Windows, MacOS, Android and iOS). MySteganos Online Shield VPN offers users a completely new generation of VPN solution “made in Germany”. ![]()
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